Monday, September 21, 2015

Northern Pets Improves Control of Inventory, Enhances Productivity

Northern Pets, the provider of the widest range of parrot supplies and accessories available in the UK, has grown to a point where enhanced logistics functions were required to keep up with the order flow from its Order Management System from MNP Corp. in Salisbury. 

The company selected MNP's Warehouse Management System, which integrates fully with its OMS. “We needed to have improved control," says Mike Taylor, Managing Director at Northern Pets. “In addition we wanted to pick multiple orders in parallel to gain productivity but at the same time to improve accuracy. 

"MNP's WMS has the capability to deliver all of our requirements through the use of their advanced system, including mobile devices.” 

MNP’s Managing Director adds: “We are delighted that Northern Pets has chosen to extend its use of MNP solutions. Our WMS is being continually developed, and we have recently added voice direction capabilities."

For further information please contact: Pierre D’Arbost, Managing Director, MNP.

Telephone 01722 341342 (UK) Email:

Wednesday, August 05, 2015

SuperGroup PLC selects the Island Pacific SmartPlanning Solution

Island Pacific, a division of 3Q Holdings Limited and a leading provider of global software solutions and services to the retail industry, announced it has signed a major deal with SuperGroup PLC for the deployment of its Island Pacific SmartPlanning solution.

Ms. Nicole Smith, Merchandise Director at SuperGroup PLC, said: “We feel the Island Pacific SmartPlanning solution has rich functional applications, which will enable us to strategically manage all aspects of planning within our business. It will provide the Merchandising team with an effective set of tools that will significantly reduce manual input and support the growth of the retail business through more efficient and timely planning, monitoring, forecasting and reporting. The solution will address the needs of our growing international fashion business and will provide industry best practice that includes modern, flexible, and timely planning techniques. This will be important to ensure the continued international success and growth of our brand. We were impressed with Island Pacific’s customer references, the company’s ‘can do’ approach and the quality of its team. We look forward to further developing our relationship and building on Island Pacific’s reputation for developing innovative and leading-edge retail solutions.”

Thursday, July 16, 2015

Crew Clothing Uses ACI Fraud Shield to Screen Online Orders

Niche casual retailer Crew Clothing has adopted defensive measures to help reduce retail fraud across their growing omni-channel operation. Using third-party service provider ACI Fraud Shield, Crew Clothing can now screen Web orders with both generic apparel fraud prevention and custom fraud rules. 

As part of the OMS solution from MNP, the ATC Fraud Shield service applies a unique score to each order, which the MNP order management platform reviews and applies logic to in order to determine if the order remains held or is sent through to fulfillment. 

After only three months, the deny rate on transactions from rigid fraud rules was reduced down to 12%. With further analysis and rules adaptation, this level has been further reduced to just 3% with no associated increase in fraud levels. Revenue has been maximized as a result.

Client Crew Clothing began trading in the UK in 1992 in coastal towns and developed a strong following of mail-order customers on the back of their success in stores. The company has grown significantly and now operates 78 stores with a thriving online presence, as well as successful mCommerce and call center sales channels in the U.K. and EU. Crew Clothing is planning significant growth on this foundation platform, which also delivers a flexible customer experience. 

MNP, headquartered in Salisbury, UK, and with offices in Delaware in the US,  is an omni-channel retail solution provider. Their enterprise retail platform is modular and comprises OMS, WMS, Buying & Product Management, Storefront and in-store tablet solutions. Users of the platform include Lakeland Limited, Kurt Geiger, LK Bennett and Isabella Oliver. For more information, please visit

Monday, July 06, 2015

PCI Security Standards Council has made it easier for large merchants to implement point-to-point encryption

The PCI Security Standards Council, which administers the payment card industry data security standard, has made it easier for large merchants to implement point-to-point encryption (P2PE) for protecting cardholder data, reports Jai Vijayan on the Dark Reading Blog

He goes to explain "The Council this week updated its requirements to give merchants more choice and flexibility in the components they use for point-to point encryption. One of the key features in the Council’s new P2PE Version 2.0 is a provision that allows covered entities to implement and manage their own encryption tools at their point of sale systems so long as the tools are compliant with PCI requirements.
"Another update gives encryption vendors and service providers more leeway in the components that they use to deploy P2PE at customer locations. Going forward, the Council will also list approved encryption components and services that organizations can use to encrypt their data."
The full article is HERE.

Thursday, May 14, 2015

Last-mile logistics for on-demand delivery apps

Inc. magazine details how venture-backed software startup Onfleet supplies the last-mile logistics for hundreds of on-demand delivery apps.

Friday, May 08, 2015

Marketplace Fairness Act Stalled in Congress

According to McClatchy DC, "the issue is stuck in the House Judiciary Committee, which has jurisdiction over state taxation affecting interstate commerce. The main point of contention has been whether the sales tax charged should be based on the rate where the buyer lives, as advocates of the Marketplace Fairness Act prefer, or on the rate where the seller is, an alternative offered by House Judiciary Chairman Robert Goodlatte, R-Va.
"A Judiciary aide said ideas had gone through several iterations and that the committee continued to work with all interested parties to find common ground. But lobbyists familiar with fruitless negotiations to find a compromise say retailers consider Goodlatte’s latest proposal so unworkable that they worry it’s actually intended to derail the entire process.
"Retailers are hinging their hopes on a bill being drafted by Rep. Jason Chaffetz, R-Utah, that would place limitations on states auditing businesses outside their borders. The language comes in response to complaints from online vendors such as eBay and They say the Marketplace Fairness Act as proposed by the Senate would create a compliance nightmare for small businesses, which would have to keep track of more than 9,000 state, local and municipal tax codes."

Read more here:

Monday, April 13, 2015

Desktop Marketing Solutions Changes Company Name to WiseGuys Marketing

Desktop Marketing Solutions Inc. (DMSI), a software and consulting services firm that specializes in data-driven solutions for multi-channel retailers, is changing its name to WiseGuys Marketing.

"When our company was founded in 1998, 'Desktop Marketing' was new and innovative, reflecting the increasing computing power of desktop workstations," explained Bruce Gregoire, founder and CEO of WiseGuys Marketing. "Since then, the services our company offers have expanded considerably, and our original branding no longer represents the full scope of what we do."

"We decided to take the name of our award-winning WiseGuys flagship software, as that brand is well known in our market. WiseGuys also extends across all services: namely, digital and multi-channel marketing, consulting, analytics, and, of course, software," continued Bruce Gregoire. "We believe our clients will benefit measurably with this change, from a more consistent understanding of the breadth of our services."

About WiseGuys Marketing
WiseGuys Marketing is a full-service resource for small to mid-sized multi-channel marketers that sell across websites, email, mobile, catalogs and retail stores. The company offers a combination of experience in direct marketing, database marketing, and catalog retailing. Services include marketing analytics, data hygiene, predictive modeling, segment targeting (RFM analysis), matchback analysis, attribution, lifetime value (LTV), and multi-channel strategy consulting.

The company's flagship software is WiseGuys CRM, an application that uses RFM and LTV analysis to identify highly targeted audiences for marketing campaigns, delivers personalized messages, and tracks results.

Bruce Gregoire, founder and CEO of WiseGuys Marketing, is an Adjunct Professor at the Carey School of Business at Johns Hopkins University (JHU), where he founded and currently teaches the Customer Relationship Management (CRM) course at the graduate level. WiseGuys Marketing is headquartered in Falls Church, VA.
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