Tuesday, December 22, 2015

PCI 3.0 Starts Jan. 1, 2016

Here's a good infographic that summarizes the text from the PCI Security Standards Council.

Thursday, December 17, 2015

MNP Retail partners with NetDespatch

UK- and US-based multichannel systems vendor MNP Retail has formed a partnership with NetDespatch to enable MNP customers to streamline workflow by integrating with Royal Mail and other carriers; print the correct shipping labels, customs documentation and manifests, as well as automatically send electronic pre-advice data to the carrier.

Headquartered in Salisbury, UK and with offices in Delaware US, MNP’s expertise in Order Management Systems (OMS), Warehouse Management Systems (WMS) and product procurement platforms helps online and bricks and mortar organisations deliver their brand experience, grow top line sales and improve bottom line margin through system automation.

A particular challenge for MNP was the time, complication and cost associated with integrating with various carriers individually. Through its partnership with NetDespatch, MNP has been able to boost the delivery options available to its customers, by offering integration with Royal Mail alongside other leading UK parcel carriers and Click and Collect networks.

MNP Retail customer Crew Clothing is a primary beneficiary of the MNP and NetDespatch partnership. Crew Clothing began trading in the UK in 1992 in coastal towns and developed a strong following of mail-order customers on the back of its in-store success. The company has grown significantly since then and now operates 78 stores with a thriving online presence, as well as successful mCommerce and call centre sales channels in the UK and EU.

Cora McDonnell, Projects Manager at Crew Clothing said, “Using NetDespatch has significantly benefited our business. Before the integration our warehouse staff were really frustrated with the amount of effort that was needed to ship parcels. Labels were constantly out of alignment and we had a number of issues scanning the barcodes. As soon as we went to NetDespatch all of these problems were ironed out and now we don’t have any issues when utilizing the Royal Mail service.”

Crew Clothing has an omni-channel driven growth strategy for 2016. Central to these omni-channel operations is the MNP OMS which manages the direct inventory, CRM, customer services, direct fulfilment and together with NetDespatch will help to deliver the ultimate customer experience. The end-to-end solution is designed to seamlessly enable top line growth, improve margins and deliver a great customer experience.

Cora McDonnell, Crew Clothing continued, “It was actually Royal Mail who recommended NetDespatch to us. It was their preference that we used NetDespatch and we would definitely recommend it to others.”

Monday, September 21, 2015

Northern Pets Improves Control of Inventory, Enhances Productivity

Northern Pets, the provider of the widest range of parrot supplies and accessories available in the UK, has grown to a point where enhanced logistics functions were required to keep up with the order flow from its Order Management System from MNP Corp. in Salisbury. 

The company selected MNP's Warehouse Management System, which integrates fully with its OMS. “We needed to have improved control," says Mike Taylor, Managing Director at Northern Pets. “In addition we wanted to pick multiple orders in parallel to gain productivity but at the same time to improve accuracy. 

"MNP's WMS has the capability to deliver all of our requirements through the use of their advanced system, including mobile devices.” 

MNP’s Managing Director adds: “We are delighted that Northern Pets has chosen to extend its use of MNP solutions. Our WMS is being continually developed, and we have recently added voice direction capabilities."

For further information please contact: Pierre D’Arbost, Managing Director, MNP.

Telephone 01722 341342 (UK) Email: Pierre@mnpretail.com

Wednesday, August 05, 2015

SuperGroup PLC selects the Island Pacific SmartPlanning Solution

Island Pacific, a division of 3Q Holdings Limited and a leading provider of global software solutions and services to the retail industry, announced it has signed a major deal with SuperGroup PLC for the deployment of its Island Pacific SmartPlanning solution.

Ms. Nicole Smith, Merchandise Director at SuperGroup PLC, said: “We feel the Island Pacific SmartPlanning solution has rich functional applications, which will enable us to strategically manage all aspects of planning within our business. It will provide the Merchandising team with an effective set of tools that will significantly reduce manual input and support the growth of the retail business through more efficient and timely planning, monitoring, forecasting and reporting. The solution will address the needs of our growing international fashion business and will provide industry best practice that includes modern, flexible, and timely planning techniques. This will be important to ensure the continued international success and growth of our brand. We were impressed with Island Pacific’s customer references, the company’s ‘can do’ approach and the quality of its team. We look forward to further developing our relationship and building on Island Pacific’s reputation for developing innovative and leading-edge retail solutions.”

Thursday, July 16, 2015

Crew Clothing Uses ACI Fraud Shield to Screen Online Orders

Niche casual retailer Crew Clothing has adopted defensive measures to help reduce retail fraud across their growing omni-channel operation. Using third-party service provider ACI Fraud Shield, Crew Clothing can now screen Web orders with both generic apparel fraud prevention and custom fraud rules. 

As part of the OMS solution from MNP, the ATC Fraud Shield service applies a unique score to each order, which the MNP order management platform reviews and applies logic to in order to determine if the order remains held or is sent through to fulfillment. 

After only three months, the deny rate on transactions from rigid fraud rules was reduced down to 12%. With further analysis and rules adaptation, this level has been further reduced to just 3% with no associated increase in fraud levels. Revenue has been maximized as a result.

Client Crew Clothing began trading in the UK in 1992 in coastal towns and developed a strong following of mail-order customers on the back of their success in stores. The company has grown significantly and now operates 78 stores with a thriving online presence, as well as successful mCommerce and call center sales channels in the U.K. and EU. Crew Clothing is planning significant growth on this foundation platform, which also delivers a flexible customer experience. 

MNP, headquartered in Salisbury, UK, and with offices in Delaware in the US,  is an omni-channel retail solution provider. Their enterprise retail platform is modular and comprises OMS, WMS, Buying & Product Management, Storefront and in-store tablet solutions. Users of the platform include Lakeland Limited, Kurt Geiger, LK Bennett and Isabella Oliver. For more information, please visit www.mnpretail.com.

Monday, July 06, 2015

PCI Security Standards Council has made it easier for large merchants to implement point-to-point encryption

The PCI Security Standards Council, which administers the payment card industry data security standard, has made it easier for large merchants to implement point-to-point encryption (P2PE) for protecting cardholder data, reports Jai Vijayan on the Dark Reading Blog

He goes to explain "The Council this week updated its requirements to give merchants more choice and flexibility in the components they use for point-to point encryption. One of the key features in the Council’s new P2PE Version 2.0 is a provision that allows covered entities to implement and manage their own encryption tools at their point of sale systems so long as the tools are compliant with PCI requirements.
"Another update gives encryption vendors and service providers more leeway in the components that they use to deploy P2PE at customer locations. Going forward, the Council will also list approved encryption components and services that organizations can use to encrypt their data."
The full article is HERE.

Thursday, May 14, 2015

Last-mile logistics for on-demand delivery apps

Inc. magazine details how venture-backed software startup Onfleet supplies the last-mile logistics for hundreds of on-demand delivery apps.
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