Friday, May 14, 2010

B2B Not Very "Social" (But Those Who Are Excel At It!)

The following is from eMarketer Digital Intelligence:
Despite social media marketing’s popularity, business-to-business (B2B) companies are still fairly new to it. According to a survey from, 73% of B2B respondents have less than two years of social media marketing experience.

March 2010 research from marketing automation firm and BtoB magazine found that about one-half of business-oriented marketers are staying away from social tools such as blogging and Twitter. Facebook was more popular, with nearly three-fifths participating, and business-focused social network LinkedIn was used by three-quarters of B2B marketers.

Both business-oriented social networks and general social networks offer B2B companies a variety of opportunities. They can improve communication between customers, prospects and suppliers; aid collaboration between business partners; help with product development; and identify leads.

B2B companies also have an advantage when using social media because they tend to focus on goals and results, such as leads, that visibly affect their bottom line. found in 2009 that those B2B marketers who do use social media tend to do so more extensively than their business-to-consumer counterparts. [emphasis added]

Those with at least one profile  were more likely to manage a presence on several sites than the general B2B respondents to the survey, and were more likely than B2C companies to measure their social success.

[Click HERE to see Leading Social Media Initiatives Among B2B and B2C Companies in N. America]

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