Tuesday, July 01, 2008

Voice Prints For Payment Authorization?

A UK company is enabling retailers to use voice-recognition to authenticate purchases over the phone and online, according to StoreFront Backtalk.

The Voice Commerce Group’s Voice Transact package has consumers call the service, quote a pre-arranged product code and then a series of digits dictated by the automated system. Verizon is involved in the rollout. VCG CEO Nick Ogden was quoted in E-Commerce Times saying that there are "current problems with the system, the biggest of which was interoperability between different banks’ systems and the standards used in the technology."

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