Grand River, Inc., a leading eCommerce developer, has formed a partnership with OrderMotion Inc., a leading cloud-based order management solution provider, to deliver eCommerce solutions to their mutual clients.
Grand River’s services include eCommerce consulting, brand strategy, creative design, information architecture, usability expertise and system engineering. Their clients include several of Internet Retailer’s Top 500 firms and leading online merchants such as Gander Mountain, Zumiez, Steelcase, Pet Supplies Plus, Ford Direct and Lake Champlain Chocolates.
OrderMotion offers a cloud-based technology that is used to manage and integrate with eCommerce storefronts, call centers, payment processors, customer service centers, fulfillment solutions, ERPs and financial packages to provide direct-to-consumer (D2C) campaigns and order management. Their solution extends eCommerce capabilities by adding profit-generating retention tools such as auto-ship and continuity management. With robust reporting and analytics, cross-channel self-service and CRM, as well as advanced tools for merchandise, planning & analysis (MP&A), product information management (PIM) and distributed order management (DOM), OrderMotion is a comprehensive solution that complements eCommerce platforms it works with.
“We’re excited about this partnership with Grand River,” said George Winter, vice president eCommerce sales at OrderMotion, “and have the utmost respect for their knowledge and experience with multichannel eCommerce operations. Together we will bring our customers what we call ‘the science of retail’ – the complex mix of processes and rules that help online merchants build the seamless cross-channel experiences that power successful brands.”