The combined companies hope for immediate and significant benefits for current and future customers, providing complete and modular multichannel commerce solutions through a single, agile, open platform powered by the highly successful hybris technology stack.
Existing customers of both companies will be able to benefit from this combined platform and the integration of order and warehouse management systems and other rich commerce functionality from the combined solution, which includes:
- enhanced offerings for B2B and B2C commerce
- mission-critical capabilities for integrating multichannel commerce across
- mobile commerce
- order management
- warehouse management
- product content management
- point of sale
hybris will immediately offer a comprehensive managed services and cloud-based offering for customers and partners in addition to the on premise deployment option, and remains committed to a partner-centric delivery model, making the new, complete, multi-channel commerce solution accessible to its customers via more than 90 system integration partners.
“With this move hybris will further enhance its position as the one-stop shop for any company across the globe looking for a commerce solution that delivers a modern customer experience and efficient inventory management, which together result in increased customer retention, revenues and margins,” said Ariel Lüdi, CEO of hybris. “This is a terrific opportunity for our joint customer base and our partner channel to benefit from a broader footprint, both in terms of products and geographic presence. In addition, we will be able to jump start a managed services offering to provide customers with increased flexibility and choice.”
Steven Kramer, Co-Founder and President of iCongo, said; “The combined hybris and iCongo solution provides current and future customers with the fully-integrated, end-to-end, multi-channel commerce infrastructure required to capitalize on expectations for a seamless customer experience. Channel-optimized touch points, central management of commerce logic, product and customer data, powerful cross-channel, distributed order management, and warehouse management are just a few highlights of the joint solutions capabilities.”