Amazon.com posted the following message on its primary landing page this morning:
[Quote is between the two rows of asterisks]
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Dear Customers,
At Amazon, we like to pioneer, we like to
invent, and we're not willing to do things the normal way if we can
figure out a better way.
One area where we've seen particular
success is our fulfillment center network. Sustained innovation inside
our fulfillment centers has driven improved reliability, accuracy, and
speed of delivery, as well as productivity and safety. Our high
productivity allows us to pay our fulfillment center employees 30% more
than traditional physical retail store employees while still offering
customers the lowest prices. Our work on safety practices has been so
effective that it's statistically safer to work in an Amazon fulfillment
center than in a traditional department store.
Our bias for
reinvention extends into our recruiting teams. For most of the year, our
full-time fulfillment center employees can keep up with customer
demand. But during the holiday gift-giving season, our peak needs
temporarily double, and we employ many more people. Our seasonal
recruiting program called CamperForce — where RVers combine work with
camping — has been very successful and much written about in the media.
And our military veteran recruiting program effectively helps vets
transition into the civilian workforce. Amazon was recently named the #1
Top Military Friendly Employer by G.I. Jobs Magazine.
Those are
just a few examples, and innovation doesn't stop. Today, we're
announcing our newest innovation — one we're especially excited about — the Amazon Career Choice Program.
Many
of our fulfillment center employees will choose to build their careers
at Amazon. For others, a job at Amazon might be a step towards a career
in another field. We want to make it easier for employees to make that
choice and pursue their aspirations. It can be difficult in this
economy to have the flexibility and financial resources to teach
yourself new skills. So, for people who've been with us as little as
three years, we're offering to pre-pay 95% of the cost of courses such
as aircraft mechanics, computer-aided design, machine tool technologies,
medical lab technologies, nursing, and many other fields.
The
program is unusual. Unlike traditional tuition reimbursement programs,
we exclusively fund education only in areas that are well-paying and in
high demand according to sources like the U.S. Bureau of Labor
Statistics, and we fund those areas regardless of whether those skills
are relevant to a career at Amazon.
Like many of our innovations
at Amazon, the Career Choice Program is an experiment. We're excited
about it and hope it will pay big dividends for some of our employees.
This is one innovation that we hope other companies in this economy will
copy.
Thanks for being a customer.
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This is a very intriguing and innovative program that addresses several urgent issues that are plaguing the job market and the economy. I applaud Amazon for truly thinking "outside the box" on this one, where many people who may be filling boxes for Amazon today may be studying to be skilled workers and technicians with Amazon's help in just a few years' time. And let's face it, for a huge percentage of the workforce, this is WAY BETTER than a standard college-track degree program. Tip of the hat to Jeff Bezos and company! You've done it again!
Monday, July 23, 2012
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