Morse Corp. has announced that its InOrder multichannel order management suite now supports the setup, selling, redemption and reporting of Gift Cards. However, Gift Cards used in the InOrder system must be purchased through Morse Data because the Gift Card numbers and scratch off PIN's are associated by Morse Data when the Gift Cards are created.
InOrder also supports a Loyalty Program. Loyalty Points earned in the program are not treated as a balance sheet liability, like Gift Cards. Rather, they are a contingent liability. When redeemed, they are either a specific product or a flat dollar discount line item that is applied to the order.
InOrder also supports My ECheck Service, which offers an optional check guarantee service. Alternative forms of payment will account for nearly 26% of eCommerce volume this year alone. In using My ECheck Processing, merchants will have financial access to more customers than with any other payment method, according to Morse Data Corp and My ECheck.
MyECheck Processing is fully integrated with InOrder's manual order entry, electronic order import mapping, eShopping and the default .net cart, and even InOrder Point of Sales (POS) for immediate check validation.
MyECheck utilizes a patented method of creating and clearing remotely created checks (RCCs) for fast, secure and cost-effective payments. Click here to view a copy of the press release regarding the My E-Check Processing interface of InOrder.
Wednesday, December 09, 2009
Sanderson Upgrades StoreVision Solution
Sanderson, the publicly owned UK provider of retail and multichannel management solutions, has successfully installed the latest release of StoreVision at toy retailer Toys ‘N’ Tuck to improve corporate communications, provide specialized business reports, and enhance the in-store experience.
Toys ‘N’ Tuck has used the retail solution from Sanderson to run both their retail stores and head office functions for over three years. By upgrading to the latest release, the business is already benefiting from a number of additional features and functions available within this new version.
The independently owned and run Toys ‘N’ Tuck business comprises four retail stores, a mail order catalog, and an eCommerce division, each selling children’s toys and confectionery. All four stores are located in the Essex area of the UK, as is the central warehouse, where the mail order and eCommerce businesses are based.
Communication between the stores and warehouse has greatly improved since the upgrade, which in turn has enabled the business to deliver enhanced customer service. Inventory transfers have been simplified, with the stores having real-time visibility of stock held across the business; this functionality has both reduced missed sales and enhanced customer service by minimizing out-of-stocks.
Toys ‘N’ Tuck are also benefiting from the customer-facing screens provided by Sanderson. During the Christmas trading period, these screens will play promotional product videos, providing a persuasive vehicle for upselling and cross-selling as well as boosting the in-store customer experience.
Alan Dadswell, Managing Director of Toys ‘N’ Tuck, explained: "The additional features on offer in this latest version have enabled us to significantly improve our operations, both in-store and in the back office. Aside from the improvements in estate communications, the new solution also provides enhanced reporting, enabling the creation of business reports based on live data, which is crucial in managing a business such as this."
David Mahoney, Managing Director, Sanderson RBS, concludes: "I’m proud to report that the entire Toys ‘N’ Tuck estate was upgraded overnight - therefore providing seamless continuity to their operations. Our StoreVision specialists provide on-site training, ensuring that all staff are able to explore and utilize the additional functionality available in this new release, which will help advance the Toys ‘N’ Tuck business."
Toys ‘N’ Tuck has used the retail solution from Sanderson to run both their retail stores and head office functions for over three years. By upgrading to the latest release, the business is already benefiting from a number of additional features and functions available within this new version.
The independently owned and run Toys ‘N’ Tuck business comprises four retail stores, a mail order catalog, and an eCommerce division, each selling children’s toys and confectionery. All four stores are located in the Essex area of the UK, as is the central warehouse, where the mail order and eCommerce businesses are based.
Communication between the stores and warehouse has greatly improved since the upgrade, which in turn has enabled the business to deliver enhanced customer service. Inventory transfers have been simplified, with the stores having real-time visibility of stock held across the business; this functionality has both reduced missed sales and enhanced customer service by minimizing out-of-stocks.
Toys ‘N’ Tuck are also benefiting from the customer-facing screens provided by Sanderson. During the Christmas trading period, these screens will play promotional product videos, providing a persuasive vehicle for upselling and cross-selling as well as boosting the in-store customer experience.
Alan Dadswell, Managing Director of Toys ‘N’ Tuck, explained: "The additional features on offer in this latest version have enabled us to significantly improve our operations, both in-store and in the back office. Aside from the improvements in estate communications, the new solution also provides enhanced reporting, enabling the creation of business reports based on live data, which is crucial in managing a business such as this."
David Mahoney, Managing Director, Sanderson RBS, concludes: "I’m proud to report that the entire Toys ‘N’ Tuck estate was upgraded overnight - therefore providing seamless continuity to their operations. Our StoreVision specialists provide on-site training, ensuring that all staff are able to explore and utilize the additional functionality available in this new release, which will help advance the Toys ‘N’ Tuck business."
Tuesday, December 08, 2009
Morse Data Preparing for PA-DSS Compliance
Morse Data Corp., Orland Park, IL, vendors of the InOrder multichannel order management system, are completing the auditor's "Discovery Phase" for PA-DSS Compliance, the first of five audit phases. They also plan to release a new, PA-DSS-compliant version of InOrder next year, well in advance of the July 1, 2010, deadline for PA-DSS compliance.
Morse Data Moves
Morse Data Corp., vendors of the InOrder multi-channel order management systems, have moved to new headquarters at 9661 W. 143rd Street, Second Floor, Orland Park, IL 60467
Monday, December 07, 2009
Web Design Must Become Web Architecture
Scratchmedia, a Web Design firm in London, suggests that "There's a sea change going on in web design, spelling the beginning of the end for the familiar web design process.
"What we know as web design is on its way out. The process of briefing the web designer, reviewing a couple of options, implementing their best guess, and hoping for the best is ineffective and it won't be around for long.
"It's time to reinvent the discipline of web design. Web designers are faced with a challenge: to be professional web site architects, or to seek work as decorators."
Click HERE to read the rest of this insightful blog that argues that Websites must be designed to produce measurable results that support well-defined goals: two fundamental principles of direct marketing.
"What we know as web design is on its way out. The process of briefing the web designer, reviewing a couple of options, implementing their best guess, and hoping for the best is ineffective and it won't be around for long.
"It's time to reinvent the discipline of web design. Web designers are faced with a challenge: to be professional web site architects, or to seek work as decorators."
Click HERE to read the rest of this insightful blog that argues that Websites must be designed to produce measurable results that support well-defined goals: two fundamental principles of direct marketing.
New Version of Stone Edge Order Manager
Version 5.9 of Order Manager from Stone Edge Technologies was released in late September, with minor revisions released about once a week ever since. Despite minor bugs and glitches, which are to be expected, the release has been very successful. Here is a condensed list of the new features and improvements:
- New Main Menu
- New Dashboard and Stats features
- All-new Setup Wizard
- Added Order States (e.g. On Hold) functionality.
- Added support for AvaTax sales tax system.
- Added system for taking orders and selling products at Road Trips and Trade Shows. (Enterprise Version only)
- Added support for Magento, Infopia, Network Solutions, StoreHost, VP-ASP carts and the SQL Server version of Blackthorne.
Saturday, December 05, 2009
iCongo Moving
iCongo, the Canadian cross-channel and eCommerce platform provider, has announced they will be moving into larger premises in an award-winning building at the heart of Montreal’s downtown core to accommodate our future growth.
When:
When:
Effective Monday December 7th 2009Where:
999 boul. de Maisonneuve West, 3rd Floor
Montréal, Québec
Canada H3A 3L4
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