Thursday, May 30, 2013
hybris named a leader in Gartner Magic Quadrant for E-Commerce 2013
You can get a copy of Gartner's full report HERE.
InOrder’s Web Cart Supports Multiple Cross/Up-sell Capabilities
According to Morse Data, when customers purchase items through your online store, catalog (call center), or
other channel, you can now offer multiple, additional related promotional options for each item on the Morse InOrder OMS platform.
Says Morse, "Related items may be displayed in groups on the home page and the Web cart. The main body of the home page displays those groups in rotating carousels. These groups may include items related to customers’ previous purchases, wish lists, loyalty awards, special searches, web specials, etc., and other groups defined by cross-selling types."
For more info, see http://www.getinorder.com/blog/index.php/inorders-web-cart-now-supports-multiple-cross-sell-up-sell-capabilities/?utm_source=INS1305
Says Morse, "Related items may be displayed in groups on the home page and the Web cart. The main body of the home page displays those groups in rotating carousels. These groups may include items related to customers’ previous purchases, wish lists, loyalty awards, special searches, web specials, etc., and other groups defined by cross-selling types."
For more info, see http://www.getinorder.com/blog/index.php/inorders-web-cart-now-supports-multiple-cross-sell-up-sell-capabilities/?utm_source=INS1305
Tuesday, May 14, 2013
GameQuestDirect Implements GoECart 360
GoECart reports that one of its clients, video game retailer GameQuestDirect.com, has successfully replaced multiple operations
systems with the company's all-in-one eCommerce suite GoECart 360.
Until implementing GoECart, GameQuestDirect used three systems to run its multi-channel retail operation: a stand-alone eCommerce solution, an independent Order Management System (OMS), and a separate shipping system.
Since switching to GoECart, GameQuestDirect has lowered its costs by 60% while increasing order volume by 40%.
GameQuestDirect boasts the "world's largest selection" of new and rare video games online with more than 10,000 titles for all leading game consoles. In addition to selling via its own Website, the company also sells its products through 15+ online marketplaces including Amazon.com, eBay, and Buy.com.
Until implementing GoECart, GameQuestDirect used three systems to run its multi-channel retail operation: a stand-alone eCommerce solution, an independent Order Management System (OMS), and a separate shipping system.
Since switching to GoECart, GameQuestDirect has lowered its costs by 60% while increasing order volume by 40%.
GameQuestDirect boasts the "world's largest selection" of new and rare video games online with more than 10,000 titles for all leading game consoles. In addition to selling via its own Website, the company also sells its products through 15+ online marketplaces including Amazon.com, eBay, and Buy.com.
Sunday, April 14, 2013
Order Motion Releases OMX 4.0
OrderMotion Inc., a leading cloud-based solution provider, has launched OMX 4.0, which offers new enhancements to its Order Management Solution, including dynamic kit capabilities.
Users can now customize and personalize marketing kits and offers to deliver a more personal and distinct buying experience.
With OMX 4.0, retailers are able to offer their customers the ability to order swappable items and customized items to further enhance their online shopping experience. Continuity programs can also be customized with each shipment, providing merchandisers and marketers a dynamic and engaging process for customers.
In addition, new functionality allows Customer Service Reps (CSRs) to upsell and cross-sell new items through a “Resize” feature. Another key feature is the enhanced “Surprise and Delight” capability that allow custom configuration of standing orders to include a free gift to a customer by customer type or with a specified shipment by order number as part of a continuity program or a special offer.
Users can now customize and personalize marketing kits and offers to deliver a more personal and distinct buying experience.
With OMX 4.0, retailers are able to offer their customers the ability to order swappable items and customized items to further enhance their online shopping experience. Continuity programs can also be customized with each shipment, providing merchandisers and marketers a dynamic and engaging process for customers.
In addition, new functionality allows Customer Service Reps (CSRs) to upsell and cross-sell new items through a “Resize” feature. Another key feature is the enhanced “Surprise and Delight” capability that allow custom configuration of standing orders to include a free gift to a customer by customer type or with a specified shipment by order number as part of a continuity program or a special offer.
OrderMotion Partners With Grand River
Grand River, Inc., a leading eCommerce developer, has formed a partnership with OrderMotion Inc., a leading cloud-based order management solution provider, to deliver eCommerce solutions to their mutual clients.
Grand River’s services include eCommerce consulting, brand strategy, creative design, information architecture, usability expertise and system engineering. Their clients include several of Internet Retailer’s Top 500 firms and leading online merchants such as Gander Mountain, Zumiez, Steelcase, Pet Supplies Plus, Ford Direct and Lake Champlain Chocolates.
OrderMotion offers a cloud-based technology that is used to manage and integrate with eCommerce storefronts, call centers, payment processors, customer service centers, fulfillment solutions, ERPs and financial packages to provide direct-to-consumer (D2C) campaigns and order management. Their solution extends eCommerce capabilities by adding profit-generating retention tools such as auto-ship and continuity management. With robust reporting and analytics, cross-channel self-service and CRM, as well as advanced tools for merchandise, planning & analysis (MP&A), product information management (PIM) and distributed order management (DOM), OrderMotion is a comprehensive solution that complements eCommerce platforms it works with.
“We’re excited about this partnership with Grand River,” said George Winter, vice president eCommerce sales at OrderMotion, “and have the utmost respect for their knowledge and experience with multichannel eCommerce operations. Together we will bring our customers what we call ‘the science of retail’ – the complex mix of processes and rules that help online merchants build the seamless cross-channel experiences that power successful brands.”
Grand River’s services include eCommerce consulting, brand strategy, creative design, information architecture, usability expertise and system engineering. Their clients include several of Internet Retailer’s Top 500 firms and leading online merchants such as Gander Mountain, Zumiez, Steelcase, Pet Supplies Plus, Ford Direct and Lake Champlain Chocolates.
OrderMotion offers a cloud-based technology that is used to manage and integrate with eCommerce storefronts, call centers, payment processors, customer service centers, fulfillment solutions, ERPs and financial packages to provide direct-to-consumer (D2C) campaigns and order management. Their solution extends eCommerce capabilities by adding profit-generating retention tools such as auto-ship and continuity management. With robust reporting and analytics, cross-channel self-service and CRM, as well as advanced tools for merchandise, planning & analysis (MP&A), product information management (PIM) and distributed order management (DOM), OrderMotion is a comprehensive solution that complements eCommerce platforms it works with.
“We’re excited about this partnership with Grand River,” said George Winter, vice president eCommerce sales at OrderMotion, “and have the utmost respect for their knowledge and experience with multichannel eCommerce operations. Together we will bring our customers what we call ‘the science of retail’ – the complex mix of processes and rules that help online merchants build the seamless cross-channel experiences that power successful brands.”
Thursday, March 28, 2013
JDA and RedPrairie Merge
JDA, a leader in supply chain planning,
merchandising and pricing solutions has merged with
RedPrairie, a major player in warehousing, workforce management, store
operations and eCommerce solutions.
Hamish Brewer, CEO of JDA, will
lead the combined company as its CEO. Mr. Brewer has more than 20 years
of industry experience and a proven track record of successfully
integrating large businesses.
RedPrairie's CEO, Michael Mayoras, will remain on the board of the combined company.
The Board of Directors of the combined company will be composed of the current members of the RedPrairie Board, including: Alok Singh, Michael Mayoras, Nanci Caldwell, Martin Hiscox, Lawrence Jackson, Thomas Manley, Peter Masucci, Tim Pawlenty and Janet Perna. Upon closing of the transaction, RedPrairie expects that Hamish Brewer will join the RedPrairie Board of Directors.
RedPrairie's CEO, Michael Mayoras, will remain on the board of the combined company.
The Board of Directors of the combined company will be composed of the current members of the RedPrairie Board, including: Alok Singh, Michael Mayoras, Nanci Caldwell, Martin Hiscox, Lawrence Jackson, Thomas Manley, Peter Masucci, Tim Pawlenty and Janet Perna. Upon closing of the transaction, RedPrairie expects that Hamish Brewer will join the RedPrairie Board of Directors.
Wednesday, March 13, 2013
Sanderson Announces New Appointments
Sanderson, a publicly owned provider of multi-channel retail solutions, has announced new appointments in its Multi-Channel Retail business. These appointments are the latest in a series of new appointments, boosting the capacity of the Operations team during a period of continued business growth.
Jason Ayres joins as Programme Manager for the Elucid multi-channel retail solution, a new role responsible for the management and allocation of projects to the Development and Professional Services teams. Jason brings a wealth of experience in both IT programme and project management from the retail and wholesale market sectors.
Shannon Oakley has been appointed as the new client facing Project Manager responsible for the successful delivery of customer projects by the Elucid Professional Services team. A qualified and experienced project manager, Shannon has a strong background in skilfully managing and delivering a wide range of IT services projects.
Commenting on the latest appointments, Ian Newcombe, Managing Director of Sanderson Multi-Channel Solutions says: “Both Jason and Shannon’s appointments are key additions to our expanding Operations team at this exciting stage of our business development. Increasing our resource and capacity reinforces our continued focus on customer service and driving further growth in the multi-channel retail solutions market.”
Jason Ayres joins as Programme Manager for the Elucid multi-channel retail solution, a new role responsible for the management and allocation of projects to the Development and Professional Services teams. Jason brings a wealth of experience in both IT programme and project management from the retail and wholesale market sectors.
Shannon Oakley has been appointed as the new client facing Project Manager responsible for the successful delivery of customer projects by the Elucid Professional Services team. A qualified and experienced project manager, Shannon has a strong background in skilfully managing and delivering a wide range of IT services projects.
Commenting on the latest appointments, Ian Newcombe, Managing Director of Sanderson Multi-Channel Solutions says: “Both Jason and Shannon’s appointments are key additions to our expanding Operations team at this exciting stage of our business development. Increasing our resource and capacity reinforces our continued focus on customer service and driving further growth in the multi-channel retail solutions market.”
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