Square Launches Marketplace Site

Square, the mobile payments company that offers a mobile phone-based credit card reader, has launched Square Market, an online marketplace for eSellers without the effort or expense of building and maintaining a proprietary site.

Merchants or individuals can create a profile and manage product listings with photos in just a matter of minutes. They can then use social media such as Twitter or Facebook to broadcast deals on their sites.
Square's listings are free (Amazon's are 99 cents) but Square collects 2.75 percent of the item's sale price. eBay charges up to 30 cents per item.

In addition, Square doesn't handle fulfillment. As with eBay, product shipping is the responsibility of the seller.

GoECart Wins Quality Improvement Award

For the second year in a row, GoECart, a leading provider of fully integrated multi-channel eCommerce solutions, has won the Gold Award in the 2013 Connecticut Quality Improvement Award Competition. 

The Connecticut Quality Improvement Award Partnership, Inc., founded in 1986, is America's first state-level quality award based on the Malcolm Baldrige National Quality Award for Performance Excellence.  

GoECart 360 offers the following:

• An Advanced eCommerce Platform (B2B and B2C) —Designed for speed, high-performance, and scalability
• Full Support for Personalized Products with Instant Preview — Adobe Scene7 to drive a personalization engine to offer customized products (e.g. engraving, monogramming, etc.) with instant visual "proof"
• Multi-Site Capabilities — Multiple branded sites and microsites can be leveraged to boost SEO and cater to multiple markets (e.g., B2B, B2C, international)
• Sales and Use Tax Compliance — GoECart is officially certified with Avalara AvaTax, giving merchants end-to-end sales tax compliance at no additional cost.
• Enterprise-class Back-office Tools — GoECart's eCommerce storefront communicates directly with its Order and Inventory Management Systems and built-in Salesforce.com CRM module, all driven from a single data source
• Responsive Technical Support — GoECart introduced a number of customer focused programs last year, including follow-the-sun support, enhanced training, SEO migration, social media reputation preservation, and conversion optimization consulting
• Amazon and eBay Integration — Merchants can automatically list products and update inventory to these popular marketplaces. Orders and fulfillment info is also synched up seamlessly without leaving the GoECart 360 admin panel. 

hybris named a leader in Gartner Magic Quadrant for E-Commerce 2013

You can get a copy of Gartner's full report HERE.

InOrder’s Web Cart Supports Multiple Cross/Up-sell Capabilities

According to Morse Data, when customers purchase items through your online store, catalog (call center), or other channel, you can now offer multiple, additional related promotional options for each item on the Morse InOrder OMS platform.

Says Morse, "Related items may be displayed in groups on the home page and the Web cart. The main body of the home page displays those groups in rotating carousels. These groups may include items related to customers’ previous purchases, wish lists, loyalty awards, special searches, web specials, etc., and other groups defined by cross-selling types."

For more info, see http://www.getinorder.com/blog/index.php/inorders-web-cart-now-supports-multiple-cross-sell-up-sell-capabilities/?utm_source=INS1305

GameQuestDirect Implements GoECart 360

GoECart reports that one of its clients, video game retailer GameQuestDirect.com, has successfully replaced multiple operations systems with the company's all-in-one eCommerce suite GoECart 360.
 
Until implementing GoECart, GameQuestDirect used three systems to run its multi-channel retail operation: a stand-alone eCommerce solution, an independent Order Management System (OMS), and a separate shipping system. 

Since switching to GoECart, GameQuestDirect has lowered its costs by 60% while increasing order volume by 40%. 

GameQuestDirect boasts the "world's largest selection" of new and rare video games online with more than 10,000 titles for all leading game consoles. In addition to selling via its own Website, the company also sells its products through 15+ online marketplaces including Amazon.com, eBay, and Buy.com.

Order Motion Releases OMX 4.0

OrderMotion Inc., a leading cloud-based solution provider, has launched OMX 4.0, which offers new enhancements to its Order Management Solution, including dynamic kit capabilities.

Users can now customize and personalize marketing kits and offers to deliver a more personal and distinct buying experience.

With OMX 4.0, retailers are able to offer their customers the ability to order swappable items and customized items to further enhance their online shopping experience.  Continuity programs can also be customized with each shipment, providing merchandisers and marketers a dynamic and engaging process for customers.

In addition, new functionality allows Customer Service Reps (CSRs) to upsell and cross-sell new items through a “Resize” feature. Another key feature is the enhanced “Surprise and Delight” capability that allow custom configuration of standing orders to include a free gift to a customer by customer type or with a specified shipment by order number as part of a continuity program or a special offer.

OrderMotion Partners With Grand River

Grand River, Inc., a leading eCommerce developer, has formed a partnership with OrderMotion Inc., a leading cloud-based order management solution provider, to deliver eCommerce solutions to their mutual clients. 

Grand River’s services include eCommerce consulting, brand strategy, creative design, information architecture, usability expertise and system engineering. Their clients include several of Internet Retailer’s Top 500 firms and leading online merchants such as Gander Mountain, Zumiez, Steelcase, Pet Supplies Plus, Ford Direct and Lake Champlain Chocolates.

OrderMotion offers a cloud-based technology that is used to manage and integrate with eCommerce storefronts, call centers, payment processors, customer service centers, fulfillment solutions, ERPs and financial packages to provide direct-to-consumer (D2C) campaigns and order management. Their solution extends eCommerce capabilities by adding profit-generating retention tools such as auto-ship and continuity management.  With robust reporting and analytics, cross-channel self-service and CRM, as well as advanced tools for merchandise, planning & analysis (MP&A), product information management (PIM) and distributed order management (DOM), OrderMotion is a comprehensive solution that complements eCommerce platforms it works with.

“We’re excited about this partnership with Grand River,” said George Winter, vice president      eCommerce sales at OrderMotion, “and have the utmost respect for their knowledge and experience with multichannel eCommerce operations. Together we will bring our customers what we call ‘the science of retail’ – the complex mix of processes and rules that help online merchants build the seamless cross-channel experiences that power successful brands.”