Sanderson, the publicly-owned UK provider of multi-channel retail software, has implemented its Elucid system at Topgrade Sportswear, a leading sports and fashion retailer and wholesaler.
The new system streamlines and improves warehouse operations, offering faster delivery and enhancing customer service. It also expands sales and marketing capabilities across the business by consolidating data from all sales channels to underpin the merchant's multichannel strategy.
Part of the JD Sports group of companies, Topgrade Sportswear selected Elucid for its ability to support both the company’s wholesale operation and their ‘Get the Label’ online retail business, which is experiencing significant growth.
The Elucid system processes and fulfils all wholesale and online sales, increasing the number of orders dispatched each day and providing real-time stock levels with improved stock control.
By using a single system across both businesses, and at separate warehouse locations, Topgrade Sportswear is benefiting from extensive visibility of their customers, operations and stock, which is boosting service levels and response times. In addition, the company has reduced ‘product to market’ time scales by streamlining buying processes and strengthening supplier relationships with key manufacturers.
Paul Simpson, Managing Director, Topgrade Sportswear, comments:
“Our investment with Sanderson forms an integral part of our growth strategy. The Elucid system allows us to manage multiple businesses whilst generating company-wide efficiencies by optimizing multichannel processes.”
Ian Newcombe, Managing Director, Sanderson Multi-Channel Solutions, added:
“We are very pleased that Topgrade Sportswear are realizing the immediate benefits of the Elucid Multi-Channel system. We look forward to working together to support the next phase of their growth.”