Thursday, June 29, 2006

Update on Junction Solutions

In April Junction Solutions rebranded its offerings as:
JunctionMCR (Multi-ChannelRetail)
JunctionIIS (In-Store Systems)
JunctionRQW (RetailQuadWare Business Intelligence)
Junction F/B (Food & Beverage vertical)

The company has also recently signed Royal Canadian Mint; Folica, a wholesaler and retailer of hair and skin care products; Nautica Mexico (its first international customer); Redcat Motors, provider of off-road vehicles, and Resolution, a major third-party fulfillment center for 50 leading media companies and online retailers such as A&E, CBS, MTV, Food Network, National Geographic and Ben & Jerry’s (which has already gone live).

Pfaltzgraff selected Junction Solutions's Business Intelligence Application, JunctionRQW, to improve understanding of customer behavior and product marketing.

Release 3.3 of Junction MCR includes the following new functionality:
• Database Integration AX/RQW /ISS
• Reporting Portal and Executive Dashboard

Customer Service
• Screen Re-design
• Improved Order Status Flow
• Misc. Credits/Refunds

Warehouse functions
• Expedited "Hot" Order Flags
• Shipping Station Integration
• Additional Pick Wave Options
• Substitute Item Process
• Returns and Exchanges Workbench

Order Management
• Fraud Checking
• Mail Order Batches
• Check Hold Function
• Unauthorized Payment Workbench
• Deferred or Installment Billing
• Credit Card Resubmit Controls
• Priority Backorder
• Coupon Creation and Processing

Promotions Management
• Customer List Creation Tools
• RFM and LTV scoring applications

In December of 2006 Junction plans to release version 4.1, the first release on the Microsoft Dynamics AX 4.0 platform (which replaces "Axapta"). The theme for this release is "integration and streamlining processes," with full integration of the data warehouse solution (JunctionRQW) and the POS Solution (JunctionISS) as the major focus of this release.

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