Sanderson, the publically owned UK provider of software and services to the retail market, announced that its latest customer, Hamleys, has gone live with the Retail-J EPoS solution.
According to Sanderson, Hamleys, the iconic London based toy store has joined its Regent Street neighbours, Kurt Geiger and Jaeger, in becoming the third Regent Street retailer in a row to partner with Sanderson for the supply, installation and support of Retail-J. They join a further three retailers on the prestigious London street whose Retail-J system is also supplied by Sanderson.
Following the implementation across its ten UK and Ireland stores, Hamleys has been able to offer international customers enhanced service by offering "customer preferred currency" and tax-free shopping options. Hamleys are also considering the use of mobile PoS and giftcard functionality to help maximise sales and revenue.
David Oakley, Head of IT at Hamleys of London states that “Sanderson has worked hard to deliver the EPoS replacement project within the agreed timescales and we’ve been able to make use of our existing hardware which is cost-effective. The Sanderson team are very responsive and up-front about what can be achieved. The new system is already delivering tangible benefits.”
David Mahoney, Managing Director of Sanderson RBS concluded “We’re pleased to be working with Hamleys. They have a committed team and realistic goals, which allowed us to ensure the system was rolled out within two months of the pilot. They now have a future-proof solution that will support the business long-term.”