Adobe said Tuesday that it has reached a deal to acquire Web analytics firm Omniture for $1.8 billion. Adobe CEO Shantanu Narayen called the move a "game changer" for the company.
"Adobe customers are looking to us for solutions to deliver engaging experiences and more effectively monetize their content and applications online," Narayen said in the press release announcing the deal.
In an interview with CNet, Adobe senior vice president Paul Weiskopf said the deal will allow Adobe to merge the "art" of developing and delivering content with the "science" of measuring the impact of that content. "Today that's a real pain point for customers," Weiskopf said. "We have the opportunity to integrate what is today a pretty disparate and not tightly integrated set of workflows."
The deal is the Adobe's largest since its $3-billion-plus acquisition of Macromedia in 2005.
Tuesday, September 15, 2009
Festive Lights Implement Exact Abacus
The UK’s largest online Christmas and Festive lighting store, Festive Lights, has chosen to implement 3EX.NET back office software from Exact Abacus to manage their rapid business growth. Specialising in Lighting for domestic and commercial displays, Festive Lights carry a comprehensive product range and required a more flexible and intuitive system to handle sales order processing, purchasing, stock control and customer relationship management. The system is on schedule for launch in October 2009.
Monday, September 14, 2009
Catalog-On-Demand Sends Personalized PDFs
If you manage a Magento-powered eCommerce site, you can send vistors/shoppers customized PDF or printed brochures of wish lists or individual products using a new service from Catalog-on-Demand, which can also be used to support affiliate marketers and for sales force lead follow-up and conversion applications, as well.
You can also pursue data mining opportunities with "PDF-e-Link™" reports.
Versions for other eCommerce platforms will be developed in the future. For more details on how this works, check ouf the Catalog-on-Demand website.
You can also pursue data mining opportunities with "PDF-e-Link™" reports.
Versions for other eCommerce platforms will be developed in the future. For more details on how this works, check ouf the Catalog-on-Demand website.
Sunday, September 13, 2009
Feds Reveal More Re Cyberthief Gonzalez
According to StoreFront Backtalk: When cyberthief Albert Gonzalez pled guilty to many of the charges against him last Friday, the government revealed a bit more about the case, e.g. "it was BJ’s Wholesale Club that was first attacked and that the Secret Service has collected 'more than forty million distinct credit and debit card numbers from two computer servers' controlled by Gonzalez and his associates and has counted the consumer, retail and bank victims as 'an enormous number of people, certainly millions upon millions, perhaps tens of millions.'
"Those comments from Assistant Boston U.S. Attorney Stephen Heymann during Friday’s hearing may be the beginning of the end of details to be released about the case, as the guilty plea means the avoidance of a trial, which in turn means that the government won’t be forced to reveal even more details. That’s a relief to many of the retailers involved, as they see the less light shed on their roles, the better."
For more of Evan Schuman's trenchant views on this important case, click HERE.
"Those comments from Assistant Boston U.S. Attorney Stephen Heymann during Friday’s hearing may be the beginning of the end of details to be released about the case, as the guilty plea means the avoidance of a trial, which in turn means that the government won’t be forced to reveal even more details. That’s a relief to many of the retailers involved, as they see the less light shed on their roles, the better."
For more of Evan Schuman's trenchant views on this important case, click HERE.
Friday, September 11, 2009
David Fry Redefining Role with Fry Inc.
Reports Internet Retailer - David Fry, president of Web design, development and managed services vendor Fry Inc., is moving to a part-time role with the company he founded in 1994. Rudy Pataro, who joined the company in 2001 and currently serves as both chief technology officer and vice president of sales, will head the company as president.
Fry, who will remain involved with the company as a strategy consultant and will continue to work with major customers, says he plans to take a larger role in his family’s long-time printing business. Fry says that’s part of the reason he sold the company last year to enterprise applications vendor Micros Systems Inc. for $49.7 million.
That deal brought Fry’s Open Commerce Platform and other eCommerce technology into the Micros Systems portfolio, which previously focused on point-of-sale and loss-prevention applications and includes the CommercialWare CWDirect and CWSerenade platforms (as part of Micros-Retail). It also extends Fry’s reach into the hospitality industry where Micros is well established, and other industry sectors, as well as internationally.
Fry, who will remain involved with the company as a strategy consultant and will continue to work with major customers, says he plans to take a larger role in his family’s long-time printing business. Fry says that’s part of the reason he sold the company last year to enterprise applications vendor Micros Systems Inc. for $49.7 million.
That deal brought Fry’s Open Commerce Platform and other eCommerce technology into the Micros Systems portfolio, which previously focused on point-of-sale and loss-prevention applications and includes the CommercialWare CWDirect and CWSerenade platforms (as part of Micros-Retail). It also extends Fry’s reach into the hospitality industry where Micros is well established, and other industry sectors, as well as internationally.
CommerceV3, Timberline Interactive Merge
eCommerce platform provider CommerceV3, Pensacola, FL, and online marketing agency Timberline Interactive of Middlebury, VT, today announced a merger.
Blake Ellis, who co-founded CommerceV3 with CV3 President Nathan Focht, will serve as the new president of Timberline. Ellis is a serial entrepreneur who has been involved in several Internet start-ups over the years, including CommerceV3, Rails Machine and ResEngine.com.
"Timberline brings a wealth of experience to the table, especially their work launching sophisticated sites and growing revenue for large merchants with complex needs," says Ellis. "CommerceV3 provides a strong, affordable technical foundation. Together we offer a high octane growth solution to merchants large and small -- a combination you can't find anywhere else in our industry."
"CommerceV3 meets complex customer requirements straight out of the box," says Deb Brisson, Timberline's VP of Software Development. "And when we need to go further, we utilize TI Commerce," a customizable commerce platform built using the Microsoft .NET programming environment. "With CV3 and TI Commerce, we have more technical flexibility than any other provider in the industry, period."
CV3 is known for its integration with a wide variety of direct commerce order management solutions. "This is big news in multi-channel and direct marketing circles," says Scott Weaver of Atlanta-based Colinear Systems, a software firm specializing in order management software. "Anybody who has searched for products on Google and shopped online has probably encountered the work of these two firms without knowing it. They're the folks behind the scenes who make finding products and ordering online a smooth and easy process. This is a great opportunity for their existing customers as well as any merchants who want to thrive on the web."
Blake Ellis, who co-founded CommerceV3 with CV3 President Nathan Focht, will serve as the new president of Timberline. Ellis is a serial entrepreneur who has been involved in several Internet start-ups over the years, including CommerceV3, Rails Machine and ResEngine.com.
"Timberline brings a wealth of experience to the table, especially their work launching sophisticated sites and growing revenue for large merchants with complex needs," says Ellis. "CommerceV3 provides a strong, affordable technical foundation. Together we offer a high octane growth solution to merchants large and small -- a combination you can't find anywhere else in our industry."
"CommerceV3 meets complex customer requirements straight out of the box," says Deb Brisson, Timberline's VP of Software Development. "And when we need to go further, we utilize TI Commerce," a customizable commerce platform built using the Microsoft .NET programming environment. "With CV3 and TI Commerce, we have more technical flexibility than any other provider in the industry, period."
CV3 is known for its integration with a wide variety of direct commerce order management solutions. "This is big news in multi-channel and direct marketing circles," says Scott Weaver of Atlanta-based Colinear Systems, a software firm specializing in order management software. "Anybody who has searched for products on Google and shopped online has probably encountered the work of these two firms without knowing it. They're the folks behind the scenes who make finding products and ordering online a smooth and easy process. This is a great opportunity for their existing customers as well as any merchants who want to thrive on the web."
Tuesday, September 08, 2009
Direct Commerce Dominant in Japan
From BusinessWeek, Sept. 4 - Using data from the Japan Direct Marketing Assn. and Nomura Research Institute (NRI), the Nikkei daily estimates online shopping sales in Japan rose 22% [this year] to $67.2 billion. That's despite Japan's deepest recession in the postwar era savaging consumer confidence following the collapse of Lehman Brothers last fall. If catalog shopping is also included, the figure rises to over $86 billion—or more than is spent in Japan's department stores or ubiquitous convenience stores.
Noritaka Kobayashi, senior consultant at Nomura Research Institute in Tokyo, says that while the growth will likely slow due to the recession, the consumer e-commerce market will continue to outstrip other forms of shopping.
What explains Japanese consumers' shift to shopping online? In the last year, as the global recession pounded the Japanese economy, pundits began using the term sugomori ("chicks in the nest") to describe people who stay home to keep outside expenses to a minimum. Shopping online is not only often cheaper, especially when compared with expensive department stores, but it also saves on transportation and eating out while shopping.
Other reasons for the rapid expansion of online shopping in Japan are perhaps more compelling—and Japan-specific. One factor is undoubtedly the widespread use of high-speed Internet. Fast broadband connections are the norm in Japan, while high-speed Internet-enabled mobile phones are long established. NTT DoCoMo's (DCM) 3G service is now in its 10th year of operation. The upshot: Japanese young and old are comfortable and experienced online.
It helps that workers in Japan typically take long commutes, often in crowded trains. That leaves plenty of time to text, read the news, play games, or shop using a mobile phone.
Meticulous home-delivery service is another factor boosting online shopping. Delivery companies such as Yamato Transport, Sagawa Express, and JP Express are famously reliable. The companies usually offer to deliver within a two-hour time slot selected by the customer and are rarely late. They are also remarkably fast. Yamato, for instance, has a tieup with Amazon and other mail-order companies by which it offers next-morning delivery for orders made by midnight the previous day. And if the customer prefers, deliveries can be made to one of Japan's 50,000 convenience stores. For only a small extra fee, delivery firms will deliver frozen or chilled products, leading to the rapid expansion of online purchasing of fresh produce, such as freshly caught crab from Hokkaido or pineapple from subtropical Okinawa.
Payment options have evolved to meet customer needs and soothe fraud concerns. For consumers who don't want to input credit card numbers over the Internet, Yamato and others offer a pay-on-delivery service. "These finely tuned delivery services are boosting the mail-order business," says Masao Ueda, chief researcher at the Distribution Economics Institute of Japan.
Noritaka Kobayashi, senior consultant at Nomura Research Institute in Tokyo, says that while the growth will likely slow due to the recession, the consumer e-commerce market will continue to outstrip other forms of shopping.
What explains Japanese consumers' shift to shopping online? In the last year, as the global recession pounded the Japanese economy, pundits began using the term sugomori ("chicks in the nest") to describe people who stay home to keep outside expenses to a minimum. Shopping online is not only often cheaper, especially when compared with expensive department stores, but it also saves on transportation and eating out while shopping.
Other reasons for the rapid expansion of online shopping in Japan are perhaps more compelling—and Japan-specific. One factor is undoubtedly the widespread use of high-speed Internet. Fast broadband connections are the norm in Japan, while high-speed Internet-enabled mobile phones are long established. NTT DoCoMo's (DCM) 3G service is now in its 10th year of operation. The upshot: Japanese young and old are comfortable and experienced online.
It helps that workers in Japan typically take long commutes, often in crowded trains. That leaves plenty of time to text, read the news, play games, or shop using a mobile phone.
Meticulous home-delivery service is another factor boosting online shopping. Delivery companies such as Yamato Transport, Sagawa Express, and JP Express are famously reliable. The companies usually offer to deliver within a two-hour time slot selected by the customer and are rarely late. They are also remarkably fast. Yamato, for instance, has a tieup with Amazon and other mail-order companies by which it offers next-morning delivery for orders made by midnight the previous day. And if the customer prefers, deliveries can be made to one of Japan's 50,000 convenience stores. For only a small extra fee, delivery firms will deliver frozen or chilled products, leading to the rapid expansion of online purchasing of fresh produce, such as freshly caught crab from Hokkaido or pineapple from subtropical Okinawa.
Payment options have evolved to meet customer needs and soothe fraud concerns. For consumers who don't want to input credit card numbers over the Internet, Yamato and others offer a pay-on-delivery service. "These finely tuned delivery services are boosting the mail-order business," says Masao Ueda, chief researcher at the Distribution Economics Institute of Japan.
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