n2N Commerce, Inc. (n2N), Cambridge, MA, has announced a new cross-channel on-demand eCommerce technology platform that will be designed from the ground-up to service large multi-channel retailers.
Victoria’s Secret Direct will power its $1.3 billion annual direct-to-consumer business with n2N’s on-demand software in the second half of 2007.
n2N also announced it has closed on $30 million in initial financing from General Catalyst Partners and Limited Brands, Inc. (NYSE:LTD), which owns Victoria's Secret along with The Limited, Express, Bath & Body Works, Henri Bendel.
According to n2N’s press release, its cross-channel platform will seamlessly integrate eCommerce, call center, and order management applications using Web 2.0 technology and personalization throughout "to create a solution that enables retailers to craft strongly branded consumer experiences across channels." It will be engineered in conjunction with and incorporating technology from n2N partners Demandware, Allurent, and ChoiceStream.
It is unclear from both the press release and conversations with the company just how much actual functionality n2N will provide by itself, and what will be provided by integration partners. It is also puzzling why they chose to announce this now, two weeks after the National Retail Federation show in New York, and at least six months before anything will be going live.
Wednesday, January 31, 2007
Nickelodeon, GSI Extend Partnership
KING OF PRUSSIA, Pa., Jan. 30 , 2007 - GSI Commerce Inc. (Nasdaq: GSIC), a leading provider of eCommerce solutions, and Nickelodeon, the number-one entertainment brand for kids, announced a multiyear extension to their eCommerce partnership, which includes Web and order processing technologies, fulfillment, customer care operations, selected paid search and affiliate marketing services.
"With Nickelodeon in almost 92 million homes in the U.S. and our Nick Shop Web site generating 1.3 million visits each month, it’s critical that our eCommerce partner has unparalleled capabilities to meet the evolving needs of our audience. We’re extending our relationship with GSI because [we feel] they are uniquely qualified to meet that challenge," said Lisa Silverman Meyers, vice president of eCommerce, planning and marketing services for Nickelodeon and Viacom Consumer Products.
The eCommerce partnership includes planning and merchandising the product assortment for the highly successful Nickelodeon catalog program, managing direct response campaigns and executing performance-based marketing programs. Nickelodeon’s top eCommerce properties include SpongeBob SquarePants, Dora the Explorer, The Backyardigan’s and Avatar: The Last Airbender.
"With Nickelodeon in almost 92 million homes in the U.S. and our Nick Shop Web site generating 1.3 million visits each month, it’s critical that our eCommerce partner has unparalleled capabilities to meet the evolving needs of our audience. We’re extending our relationship with GSI because [we feel] they are uniquely qualified to meet that challenge," said Lisa Silverman Meyers, vice president of eCommerce, planning and marketing services for Nickelodeon and Viacom Consumer Products.
The eCommerce partnership includes planning and merchandising the product assortment for the highly successful Nickelodeon catalog program, managing direct response campaigns and executing performance-based marketing programs. Nickelodeon’s top eCommerce properties include SpongeBob SquarePants, Dora the Explorer, The Backyardigan’s and Avatar: The Last Airbender.
Monday, January 29, 2007
Junction Solutions Acquires Ecommerce Front-End
Junction Solutions, a major provider of direct commerce software and services built on the Microsoft platform, has announced it has agreed to acquire ThePage.com, a privately held provider of eCommerce software based in California. ThePage.com offers state-of-the-art front-end eCommerce software delivered as an on-demand service (SaaS) for retailers looking for sophisticated catalog management, pricing, promotions, content management, coupon management, search, and shopping cart functionality.
The acquired application, which will be known as JunctionEOD, is a scalable, customizable, and proven front-end solution built using the latest technology from Microsoft, including .NET 2.0, SQL Server 2005, and ASP.NET 2.0.
With this acquisition, Junction Solutions adds a significant component to its integrated Retail Product Suite, which includes JunctionISS for in store point-of-sale solutions, JunctionRBI for retail business intelligence, and JunctionMCR, a multi-channel order management and fulfillment solution built on the Microsoft Dynamics AX (formerly Axapta) platform.
Heads-up!! -- Junction Solutions plans to release a brand new SaaS retail integration framework built from the ground up later this year. Watch this space....
The acquired application, which will be known as JunctionEOD, is a scalable, customizable, and proven front-end solution built using the latest technology from Microsoft, including .NET 2.0, SQL Server 2005, and ASP.NET 2.0.
With this acquisition, Junction Solutions adds a significant component to its integrated Retail Product Suite, which includes JunctionISS for in store point-of-sale solutions, JunctionRBI for retail business intelligence, and JunctionMCR, a multi-channel order management and fulfillment solution built on the Microsoft Dynamics AX (formerly Axapta) platform.
Heads-up!! -- Junction Solutions plans to release a brand new SaaS retail integration framework built from the ground up later this year. Watch this space....
Wednesday, January 24, 2007
ProfitCenter Software Announces New User
ProfitCenter Software Inc. (PCS), a wholly owned subsidiary of Systemax Inc. and a provider of Web-based multi-channel direct marketing software, has announced that That Fish Place/That Pet Place went "live" January 10, 2007, on the PCS Profitability Software Suite delivered through an on-demand service model for all sales channels and departments of their company (Web, call center, and POS).
"We have already seen efficiencies with PCS in our retail store operation," stated Rick Amour, Vice President of That Fish Place/That Pet Place. "The retail cashiers are getting extremely fast on the POS, they are doing three transactions on PCS for every one they did on our legacy system."
According to Amour, That Fish Place/That Pet Place chose PCS because of its scalability, ease of use, and depth and breadth of multi-channel marketing functionality that provides an integrated end-to-end solution to streamline processes, increase efficiencies, and completely link all aspects of their business with a single system to better serve their customers.
"We have already seen efficiencies with PCS in our retail store operation," stated Rick Amour, Vice President of That Fish Place/That Pet Place. "The retail cashiers are getting extremely fast on the POS, they are doing three transactions on PCS for every one they did on our legacy system."
According to Amour, That Fish Place/That Pet Place chose PCS because of its scalability, ease of use, and depth and breadth of multi-channel marketing functionality that provides an integrated end-to-end solution to streamline processes, increase efficiencies, and completely link all aspects of their business with a single system to better serve their customers.
Tuesday, January 23, 2007
Escalate Retail Ranked No. 2 on RIS Leaderboard
Escalate Retail, a premier provider of customer-focused software solutions, has announced that RIS News has ranked them Number Two in their Software LeaderBoard '06 issue. This makes the third year in a row that the company has been recognized as one of the Top 3 solutions providers in the retail industry.
"It takes a deep understanding of the retail industry and a major determination to meet customer needs to score in the top three of the LeaderBoard, and Escalate should be congratulated on its achievement coming in at number two" said Joe Skorupa, Group Editor-in-Chief of RIS News magazine. "From the high scores Escalate Retail received in this year's ranking, after the GERS and Ecometry merger, it is obvious that new and old customers alike hold this company's products and services in high regard."
Retailers also rated Escalate Retail among the Top 10 solutions providers in:
* Customer Satisfaction
* Quality of Support & Service
* Product Reliability
* ROI and TCO
* Overall Performance
* Integration & Installation
* Administration & Maintenance
* Retail Concentration & Revenue Factor
Escalate Retail is a premier provider of sales, merchandising, and loyalty solutions for retailers, e-tailers, and direct marketers. Version 9.0 of their software modules, including eCommerce, Clienteling and Order Management, feature enhanced interoperability and cross-channel optimization.
"It takes a deep understanding of the retail industry and a major determination to meet customer needs to score in the top three of the LeaderBoard, and Escalate should be congratulated on its achievement coming in at number two" said Joe Skorupa, Group Editor-in-Chief of RIS News magazine. "From the high scores Escalate Retail received in this year's ranking, after the GERS and Ecometry merger, it is obvious that new and old customers alike hold this company's products and services in high regard."
Retailers also rated Escalate Retail among the Top 10 solutions providers in:
* Customer Satisfaction
* Quality of Support & Service
* Product Reliability
* ROI and TCO
* Overall Performance
* Integration & Installation
* Administration & Maintenance
* Retail Concentration & Revenue Factor
Escalate Retail is a premier provider of sales, merchandising, and loyalty solutions for retailers, e-tailers, and direct marketers. Version 9.0 of their software modules, including eCommerce, Clienteling and Order Management, feature enhanced interoperability and cross-channel optimization.
New Auto Parts Direct Commerce System
In development for two years, "RPM" from Core Technologies is based on their MailWare mail order software system, but heavily modified to fit the needs of the direct commerce auto parts and auto restoration industry. See www.rpm-software.com
Ghirardelli Deploys CORESense
CORESense announced last week that Ghirardelli, America’s longest continuously operating chocolate manufacturer, has deployed CORESense to manage its e-commerce, telephone and catalog retail operations.
Ghirardelli is using CORESense for its centralized product catalog, order fulfillment, inventory management, and customer relationship management functionality. Orders that come through the web site, telephone or catalog are processed the same way, using the same CORESense system.
CORESense delivers On-Demand Multi-Channel Retail Management Software to the small and mid-sized business market for:
* Multi-Channel Management
* Order Fulfillment
* Inventory and Supplier Management
* Customer Relationship Management
Ghirardelli is using CORESense for its centralized product catalog, order fulfillment, inventory management, and customer relationship management functionality. Orders that come through the web site, telephone or catalog are processed the same way, using the same CORESense system.
CORESense delivers On-Demand Multi-Channel Retail Management Software to the small and mid-sized business market for:
* Multi-Channel Management
* Order Fulfillment
* Inventory and Supplier Management
* Customer Relationship Management
Subscribe to:
Posts (Atom)
Posts
