Wednesday, November 18, 2009

Epicor Commerce Enables Order Management, Fulfillment

Epicor's new Commerce module enables manufacturers and distributors using Epicor's ERP solutions to process and fulfill eCommerce orders from a seamless, fully integrated platform, while providing a personalized shopping experience for both businesses and consumers.

When orders are placed, Epicor Commerce lets customers select shipping methods and determine their freight cost. There is support for multiple payment options, including purchase orders, COD, credit card, or via customer-specific credit terms. The solution also features merchant account/gateway integration, and can provide advanced automated tax calculations via Epicor Tax Connect using on-demand tax service from Avalara.

Once orders are placed, online tracking allows customers to see when their product was shipped and lets them track the shipment through the carrier.

One of the latest applications with Epicor Extend, Epicor Commerce enables any individual in the business to manage the company’s eCommerce activities, to deploy Website content and images, and configure marketing promotions and programs. Epicor Commerce provides automatic synchronization of information on products, pricing, customers and inventory levels directly from Epicor ERP systems through standards-based Web services.

The Advanced version of Epicor Commerce supports sophisticated requirements in Website design (Flash, Flex, interactive media, product ratings, advanced filtering capabilities, etc), affiliate marketing, gift cards, product configuration, advanced search, and advanced reporting and analysis.

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