iCongo, Inc., a provider of eCommerce and cross-channel systems, was selected as the key developer and technology provider for the new eCommerce site of Harry Rosen Inc., one of Canada’s leading quality menswear retailers.
Delivering the same high level of customer service found in the 15 Harry Rosen stores across Canada, the new eCommerce site features state-of-the-art Customer Relationship Management (CRM) technology that unifies the chain’s online and physical stores. Sales associates will be able to interact with the customers they have served in their local stores, suggesting products and offering assistance. The site will also leverage iCongo’s Order Management System to coordinate shipping and fulfillment of all orders.
Wednesday, May 20, 2009
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