Friday, August 14, 2009

Seminar: Managing the Social Enterprise

Technology on Tap: The Social Enterprise - Are you ready for it?

Are you ready for the opportunities social technologies such as Facebook and Twitter
bring to your Enterprise and Contact Centers?

Avaya is piggybacking on ITExpo in LA for a look at how social networks and social media transform the conversations your employees and customers have, creating richer, collaborative experiences and more intelligent interactions.

  • Get a glimpse into the Social future from Paul Dunay (blogger, speaker, and author of Facebook Marketing for Dummies) on how the adoption of social tools will change your enterprise and customer interactions.
  • See demonstrations of the latest Avaya Labs innovations, merging social networks, contact centers, and interactive video and voice response services to differentiate and enhance your customer service experiences.
  • Hear about the latest developer tools and offers from Avaya to help you turn communications into a strategic tool for driving growth.
Join Avaya and other ITExpo attendees with a little food for your brain, and stay to "socialize" with a selection of handcrafted ales on the rooftop patio at the Bonaventure Brewing Company.

Pre-register and attend, and you'll receive a free signed copy of Paul's book, Facebook Marketing for Dummies (publish date Fall 2009).

Westin Bonaventure
Bonaventure Brewing Company
404 South Figueroa Street
Los Angeles, California 90071
Phone: (213) 624-1000

Click HERE to pre-register for this event.

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