FedEx SmartPost announced today that it is introducing a new, convenient way for consumers to return items back to a direct commerce retailer using the U.S. Postal Service for package pickup, including collection boxes, Post Offices, and delivery carriers.
Retailers will include a prepaid label in the original shipment along with return instructions. Initially, the service will be available for shippers with high volumes of returns.
After packages are picked up, they will be consolidated into larger shipments at local Post Offices and picked up by FedEx for shipment to the original retailer.
The returns option is an expansion of the existing FedEx SmartPost offering that utilizes the Postal Service for cost-effective final-mile delivery of low-weight packages to residences.
Monday, September 21, 2009
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